Contact Reflections Mental Health Services
Telehealth therapy across all of New York State. Same-day and next-day appointments are often available, and we don’t keep a waitlist.
Contact Reflections Mental Health Services whenever you’re ready to start therapy, or simply want to ask a question first. Our team responds quickly however you reach out — by phone, text, email, or our online intake form — and we’re happy to walk you through insurance, scheduling, and what telehealth sessions are like before you commit to anything.
Phone & text
Call or text to schedule, ask about insurance, or request a free 20-minute consultation.
What to expect when you contact us
Once you contact us, a member of our team will follow up personally — usually within one business day — to answer your questions, check your insurance benefits, and find a session time that fits your schedule. There’s no pressure and no obligation; plenty of people contact us just to ask what therapy with us looks like before deciding whether to book. If you’d rather skip the back-and-forth, the free 20-minute consultation is a low-key way to meet a clinician, describe what’s going on, and get a feel for whether we’re a good fit before your first full session.
Existing clients: Patient Portal
Current clients can use secure messaging, schedule sessions, and review records through our patient portal: reflect.mytheranest.com
Service area
We provide telehealth therapy to anyone physically located in New York State during their session, including:
- Brooklyn
- Queens
- The Bronx
- Manhattan
- Staten Island
- Long Island (Nassau & Suffolk)
- The rest of New York State
Not sure if your town falls within our coverage area? Reach out and let us know where you’ll be logging in from — our intake team can confirm eligibility in a couple of minutes and, if telehealth isn’t the right fit for your location, point you toward local resources instead.
Crisis resources
Telehealth therapy isn’t designed for emergencies. If you are in immediate danger, thinking about harming yourself, or experiencing a medical or psychiatric emergency, please don’t wait for an appointment:
- Call or text 988 (Suicide & Crisis Lifeline)
- Call 911
- Go to your nearest emergency room
Frequently asked questions
Do you accept insurance? Contact us with your insurance card handy and we’ll check your out-of-network or in-network benefits before you’re charged anything.
How soon can I be seen? Many people who contact us on a weekday hear back the same or next business day, and same-day or next-day sessions are often available once you’re matched with a clinician.
Is telehealth actually effective? Research on video-based therapy shows outcomes comparable to in-person care for most concerns we treat, including anxiety, depression, and life transitions — contact us if you’d like to talk through whether it’s a good fit for your situation.
What if I need to reschedule? Just contact us by phone, text, or email and we’ll help you find a new time — we understand that plans change.
Whatever question brought you to this page, there’s no wrong way to reach out. Some people know exactly what they need and go straight to the intake form; others just want to talk through options first, and that’s completely fine too. We work with individuals navigating anxiety, depression, life transitions, relationship stress, and everyday overwhelm, and we tailor each conversation to where you’re starting from — not a script. Take your time deciding, and when you’re ready, we’ll be here. Reflections Mental Health Services is licensed to serve clients throughout New York State, and we look forward to hearing from you soon.