Insurance & Billing

In-network with Aetna and Blue Cross Blue Shield. Out-of-network benefits accepted with all other plans, plus clear self-pay rates and a billing team ready to help.

In-network insurance

Reflections Mental Health Services is currently in-network with the following plans:

  • Aetna
  • Blue Cross Blue Shield (including Anthem Blue Cross and Anthem Blue Cross Blue Shield)

If you carry one of these plans, your therapy sessions are typically covered with a copay or after your deductible has been met. We recommend calling your insurer to confirm your specific mental-health benefits before your first session, including any copay, deductible, or session-limit information.

Out-of-network insurance

If your plan isn’t one of the above, we welcome clients using out-of-network benefits. Many plans reimburse a portion of out-of-network mental-health visits. Our team will walk you through the process, explain what reimbursement might look like, and give you the documentation (a “superbill”) to submit to your insurer.

Call us to discuss your coverage, treatment costs, and payment options. Ask for our Billing Department. They handle the insurance side so you don’t have to.

Coverage shouldn’t stand between you and support. If something about your plan is unclear, call us and we’ll work through it with you.

Self-pay rates

Clear telehealth pricing, so you can focus on the work instead of guessing about costs.

  • 60-minute Individual Session: $150
  • 60-minute Couples Therapy Session: $200
  • 60-minute Family Therapy: Contact for rates

What to verify with your insurer

Every plan is different, even within Aetna or Blue Cross Blue Shield, so we encourage clients to check their mental-health coverage before scheduling. Things to ask your insurer:

  • Copays
  • Deductibles
  • Session limits
  • Out-of-network benefits (if applicable)
  • Telehealth coverage

If your insurance is inactive, denied, or doesn’t cover the service, the client is responsible for the full session fee. This helps us keep consistent, high-quality care available for all clients.

Cancellation policy

We hold your appointment time just for you. To keep our schedule fair for everyone, we require 24 hours’ notice if you need to cancel or reschedule. Late cancellations or no-shows may incur a fee. Insurance does not cover missed appointments. Please contact us as soon as you can if something comes up, and we’ll do our best to find a new time that works.

Questions about your coverage?

Call our Billing Department at (718) 255-5120 or email Info@reflecttoheal.com.